Legal
Terms of Service
Last updated: January 1, 2024
Welcome to Total Comfort HVAC Repair! These Terms of Service govern your use of our website and services. By accessing our site or scheduling service, you agree to these terms. Please read them carefully.
Acceptance of Terms
By using the Total Comfort HVAC Repair website or requesting our Hvac services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site or services. We reserve the right to modify these terms at any time, and your continued use constitutes acceptance.
Services Provided
Total Comfort HVAC Repair provides professional installation, repair, and maintenance services for residential and commercial heating, ventilation, and air conditioning systems. All services are performed by our licensed and insured technicians. Specific service details, scope, and pricing will be outlined in a written estimate prior to work commencing.
Estimates and Payments
We provide free estimates for our Hvac services. Once you approve an estimate, it becomes a binding agreement. Payment is due upon completion of work unless other arrangements are made. We accept major credit cards, checks, and cash. Late payments may be subject to fees as outlined in your service agreement.
Cancellations and Rescheduling
If you need to cancel or reschedule a service appointment, please notify us at least 24 hours in advance. We understand emergencies happen and will work with you. Repeated last-minute cancellations may result in a fee. We reserve the right to cancel appointments due to unforeseen circumstances like severe weather.
Warranties and Guarantees
Our workmanship is guaranteed for one year from the service date. Manufacturer warranties apply to parts and equipment. This warranty covers defects in workmanship but does not cover issues arising from misuse, lack of maintenance, or unrelated pre-existing conditions. Specific warranty terms will be provided with your service documentation.
Limitation of Liability
Total Comfort HVAC Repair's liability for any claim related to our services is limited to the amount paid for those specific services. We are not liable for indirect, incidental, or consequential damages. This includes but is not limited to property damage unrelated to our work or business interruption losses.
Customer Responsibilities
You agree to provide safe, clear access to all Hvac equipment for our technicians. You must disclose any known hazards (like asbestos) and ensure pets are secured. You are responsible for maintaining your system according to our recommendations to keep warranties valid. Failure to do so may void coverage.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Total Comfort HVAC Repair and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission. Our company name and tagline are trademarks of our business.
Third-Party Links
Our website may contain links to third-party sites for your convenience. We do not endorse or control these sites and are not responsible for their content, privacy practices, or accuracy. Accessing third-party links is at your own risk. We encourage you to review their terms and policies.
Governing Law
These Terms of Service are governed by the laws of the state in which our primary business is located, without regard to its conflict of law principles. Any disputes arising from these terms or our services shall be resolved in the state or federal courts located within that jurisdiction.
Contact Information
For questions about these Terms of Service, please contact Total Comfort HVAC Repair at [email protected] or call us at (855) 611-2784. Our mailing address is available on our contact page. We value clear communication and are happy to discuss these terms with you.